We carry out hundreds of patient journeys every single day, each with their own unique needs and circumstances. We treat every patient with the care and respect they deserve, ensuring they receive the highest level of service.
In this section you can find out more about how we care for our patients, how we listen to our patients and also hear from patients themselves on the transport service we provide.
The Patient Journey will take you through each step of the transport service we provide - from the initial booking process through to being dropped off at home again after treatment. So before you use the patient transport service, click here and learn more about what you can expect.
Patient feedback gives a voice to the people who use our service so that we can work together to deliver efficient and caring transport. This section outlines the many ways we collect patient feedback, how we use this information and the role played by our dedicated Patient Experience Team.
If you have used the non-emergency patient transport service operated by Health Transportation Group UK, you can fill in our online survey.
